Kensington · SW5

Ear wax removal in Kensington at Bupa Cromwell Hospital

If your ear feels blocked, sounds are muffled or a hearing aid is no longer working properly, wax may be the cause. Drummond Hearing offers private microsuction at Bupa Cromwell Hospital on Cromwell Road, with direct vision throughout.

The appointment is usually around 30 minutes. We check both ears first, explain what we can see and only remove wax when it is safe and appropriate to do so.

Usually around 30 minutes · Video otoscopy before and after · No GP referral needed

A dry, direct approach

See what is happening inside the ear

Microsuction removes wax with a fine suction probe while the ear canal is viewed directly. It is a controlled, dry procedure: no water is pushed into the ear and no instrument is used without the clinician being able to see where it is.

At Drummond Hearing, video otoscopy is used before treatment to check whether wax is actually the cause of the blockage and after treatment to confirm the canal is clear. You can see the images on screen and ask questions as we go.

The aim is not to remove wax at any cost. If the examination suggests infection, a perforation, significant inflammation or another issue that should be assessed medically, we will explain that and recommend the safest next step.

  • Microsuction without water
  • Video otoscopy before and after
  • Treatment only when it is clinically appropriate
  • One-to-one appointment with Scott Drummond

The appointment

What happens when you arrive

  1. 1

    We talk through the blocked feeling, pain, hearing change, previous ear problems and any relevant medical history.

  2. 2

    Both ears are examined with video otoscopy. We show you what we can see and decide whether removal is appropriate.

  3. 3

    Wax is loosened and removed carefully with microsuction, with pauses whenever you need them. Both ears can normally be treated in the same visit.

  4. 4

    The canals and eardrums are checked again. We explain what was found, what to expect over the next day or two and whether a hearing test would be useful.

A sensible clinical decision

When ear wax needs removing — and when it does not

Ear wax is normal and protective. It only needs removing when it is causing symptoms, blocking an examination or interfering with a hearing aid. Trying to create a completely wax-free ear can irritate the canal and encourage more problems.

Common reasons to be assessed

  • • A blocked, muffled or underwater feeling
  • • A new reduction in hearing in one or both ears
  • • Ear discomfort, itchiness or a feeling of pressure
  • • A hearing aid whistling, cutting out or not fitting properly
  • • Wax preventing a clinician from seeing the eardrum

When another assessment comes first

Severe pain, discharge, bleeding, marked dizziness, a sudden hearing loss or a history of ear surgery needs careful assessment. Wax can sometimes be blamed for symptoms that have another cause. If your hearing is still reduced after the canal is clear, a full hearing assessment can separate ear-canal blockage from middle-ear or inner-ear hearing loss.

See what happens at a hearing test

Where to find us

Microsuction in Kensington and West London

Choose whichever clinic is easiest for you. Both are private clinical settings with the same one-to-one care.

Bupa Cromwell Hospital, Kensington

164–178 Cromwell Road, London SW5 0TU

Convenient for Kensington, Chelsea, South Kensington, Earl’s Court and Knightsbridge.

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Visit Health, West London

1 Blythe Road, London W14 0HG

Convenient for Brook Green, Hammersmith, Fulham, Shepherd’s Bush and Holland Park.

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A private Kensington clinic on Cromwell Road

The Bupa Cromwell Hospital is particularly convenient for Kensington and Chelsea patients. It is close to Earl’s Court and within easy reach of South Kensington, the King’s Road, Knightsbridge and Brompton. If the Blythe Road clinic is easier for you, the same service is also available in West London.

Also see: ear wax removal in Chelsea, Hammersmith and microsuction in London.

We welcome patients from Kensington, Chelsea, South Kensington, Earl’s Court, Knightsbridge, Brompton, and surrounding areas.

Tube

Earl’s Court is the nearest station. South Kensington is also a short journey away on the District or Piccadilly line.

By car

The hospital has paid parking and is straightforward to reach from Chelsea, Knightsbridge and Kensington.

Nearby

Patients travel from South Kensington, Chelsea, Earl’s Court, Brompton and Fulham.

Second clinic

Visit Health, 1 Blythe Road, W14 0HG offers Friday morning appointments.

Common questions about microsuction

Where can I have ear wax removed in Kensington?
Drummond Hearing provides private microsuction at the Bupa Cromwell Hospital, 164–178 Cromwell Road, London SW5 0TU. The clinic is convenient for Kensington, Chelsea, South Kensington, Earl’s Court and Knightsbridge.
How much is microsuction in Kensington?
Ear wax removal is £120. That includes the ear examination, video otoscopy before and after, and removal where it is clinically appropriate.
Is Bupa Cromwell Hospital easy to reach?
Yes. Earl’s Court station is nearby, and the hospital is also straightforward to reach from South Kensington, Chelsea and Knightsbridge by Tube, bus or car. Paid parking is available at the hospital.
Can you remove wax from both ears in one appointment?
Usually, yes. Both ears are checked first and can normally be treated during the same appointment. An ear that is clear will not be treated unnecessarily.
What if my blocked ear is not caused by wax?
The video otoscopy examination helps identify when wax is not the full explanation. If hearing remains reduced after the canal is clear, a full hearing assessment can check the middle and inner ear.
Do I need to be a Bupa patient?
No. The Cromwell Road clinic is a private consulting location and you can book directly with Drummond Hearing without a GP referral or Bupa membership.

Book your ear wax assessment

A careful ear examination and microsuction appointment with video otoscopy before and after. £120 for ear wax removal, with no referral required.

  • Usually 30 minutes
  • Wednesdays & Friday mornings
  • Kensington & West London
  • No GP referral needed

Not sure whether you need wax removal or a hearing test? Contact the clinic or call 020 7139 5186.