Truly independent
Drummond Hearing is clinician-owned — not part of a chain and not tied to a single manufacturer. Recommendations are based on what fits your ears and your life, not what a supplier is pushing this quarter.
Private Audiologist · London
Drummond Hearing is a clinician-owned private audiology practice run by Scott Drummond — BSc Audiology, HCPC and RCCP registered, and Head of Audiology at the Bupa Cromwell Hospital since 2010. Every hearing assessment, hearing aid fitting and ear wax removal appointment is delivered one-to-one by Scott.

Scott qualified with a BSc in Audiology from the University of Leeds and worked at senior clinical level across the NHS — at York Teaching Hospital NHS Foundation Trust, Eastbourne District General Hospital and North West London Hospitals NHS Trust — before joining the Bupa Cromwell Hospital in Kensington in 2010, where he is now Head of Audiology.
Alongside his hospital role, Scott founded Drummond Hearing as an independent private clinic offering the kind of personalised, unrushed care that isn't always possible in a busy hospital department.
Drummond Hearing is clinician-owned — not part of a chain and not tied to a single manufacturer. Recommendations are based on what fits your ears and your life, not what a supplier is pushing this quarter.
Assessment, fitting and aftercare are all delivered personally by Scott. You aren't handed between staff, and every follow-up appointment for the first year is included in the price.
We fit Starkey, Phonak and GN ReSound — the three brands that between them cover invisible-in-canal, universal Bluetooth streaming, on-device AI and natural spatial sound.
Two clinics: the Bupa Cromwell Hospital in Kensington (SW5) and Visit Health on Blythe Road (W14). Same-week appointments are usually available.
164–178 Cromwell Road, Kensington, London SW5 0TU
Nearest tube: Earl's Court (5 min walk) or Gloucester Road.
More about our Kensington clinic →1 Blythe Road, London W14 0HG
Nearest tube: Kensington (Olympia) or Hammersmith.
More about our West London clinic →