Hearing aids in Kensington.
Independent audiology from Scott Drummond at the Bupa Cromwell Hospital — 164–178 Cromwell Road, five minutes from Earl's Court and Gloucester Road.
Finding us in Kensington
At the Bupa Cromwell Hospital.
Bupa Cromwell Hospital164–178 Cromwell Road
Kensington, London SW5 0TU
- Tube: Earl's Court (5 min), Gloucester Road (8 min), West Brompton (9 min)
- Parking: on-site paid parking at the hospital plus metered street bays
- Hours: Monday–Friday, 09:00–17:00
What Kensington patients come to us for
Everything you'd expect from a hospital-based clinic.
Private hearing assessments
Unhurried 60-minute diagnostic assessments in a private hospital consulting room — the same clinical standard used in NHS audiology.
Private hearing aids
Invisible, rechargeable and AI-powered hearing aids from every major manufacturer, matched to your ears and your Kensington lifestyle.
Microsuction ear wax removal
Safe, gentle in-clinic wax removal with video otoscopy — often same-day availability at our Cromwell clinic.
Second opinions
Independent second opinions for patients unhappy with results from a high-street chain or looking for a genuinely unbiased review.
See our full hearing services and transparent pricing.
Independent audiology in SW London
A hospital setting, without the corporate feel.
Kensington has plenty of hearing clinics, and most are owned by, or tied to, one manufacturer. Drummond Hearing isn't. Scott fits devices from Starkey, Phonak and ReSound, and only recommends what genuinely suits your ears and your lifestyle.
Being based at the Bupa Cromwell means you get the calm, private setting of a hospital consulting room, with the personal service of a small independent practice — you see Scott, every time, from your first assessment through fitting and years of aftercare.
For a broader overview of private hearing aids across London, see our main hearing aids page.
Neighbourhoods we serve locally
Convenient for SW London and the West End.
Most of our Kensington patients come from within a few miles of the Cromwell — but we also see people who travel across the West End because of the independence and unhurried care.
- South Kensington
- Chelsea
- Knightsbridge
- Earls Court
- Notting Hill
- Holland Park
- Fulham
- West Brompton
We also regularly see patients travelling in from Mayfair, Belgravia, Marylebone, Hammersmith and Westminster.
Kensington FAQ
Getting to the clinic — your questions.
Where exactly is your Kensington clinic?
We consult at the Bupa Cromwell Hospital, 164–178 Cromwell Road, Kensington, London SW5 0TU. Reception is on the ground floor — we'll meet you there.
Which tube stations are nearest?
Earl's Court (District & Piccadilly) is a five-minute walk. Gloucester Road (District, Circle & Piccadilly) and West Brompton (District & Overground) are both under ten minutes on foot.
Is there parking at the Cromwell?
Yes — the Bupa Cromwell Hospital has on-site paid parking. There is also metered street parking on Cromwell Road and neighbouring streets, and the area is inside the Congestion Charge zone during weekdays.
Do you see patients with Bupa, AXA, Vitality or Cigna insurance?
Yes. Because Scott is Head of Audiology at the Bupa Cromwell Hospital, we are set up to see privately-insured patients from all major UK insurers. Contact us with your insurer and policy details and we'll advise on coverage.
Do you offer weekend or evening appointments?
Our Kensington clinic runs Monday–Friday. If those hours don't work for you, please get in touch — we occasionally accommodate early or later slots by prior arrangement.
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Book your Kensington hearing appointment.
60 unhurried minutes at the Bupa Cromwell Hospital, with an independent audiologist. No obligation to buy.