Serving Earl's Court · SW5

Hearing tests, hearing aids and ear wax removal in Earl's Court

Our main clinic is in Earl's Court itself — inside the Bupa Cromwell Hospital on Cromwell Road, a five-minute walk from the station.

Independent audiology from Scott Drummond: 60-minute private hearing assessments, premium hearing aids and safe microsuction ear wax removal, with no GP referral required.

Drummond Hearing consulting room used by patients from Earl's Court

Your local hearing clinic

Earl's Court is where we are, not just somewhere we cover

Most location pages describe a clinic somewhere else. This one does not: SW5 is our home postcode. If you live in Earl's Court, your audiologist is a short walk away — which makes the follow-up appointments that hearing care depends on genuinely easy to keep.

On your doorstep

164–178 Cromwell Road sits between Earl's Court and Gloucester Road stations, minutes from the Earl's Court Road and the Old Brompton Road.

Independent, not tied

No manufacturer ownership and no retail chain behind the scenes. The recommendation is whatever fits your ears best.

An experienced audiologist

HCPC and RCCP registered, BSc Audiology, and Head of Audiology at the Bupa Cromwell Hospital since 2010.

Thorough assessments

Otoscopy, pure-tone and speech audiometry and tympanometry within a full hour — closer to a hospital workup than a high-street check.

Premium technology

Rechargeable, streaming and AI-processing hearing aids from Starkey, Phonak and GN ReSound, including invisible fittings.

Same-week wax removal

Blocked ears rarely wait well. Microsuction slots are often available within a day or two for local patients.

Hearing services in SW5

Everything is delivered in a private hospital consulting room a few minutes from Earl's Court station.

Hearing tests

Private hearing tests in Earl's Court

A full diagnostic assessment takes an hour, and most of the value comes from what surrounds the audiogram. We start by mapping the situations where hearing lets you down — the pub on a Friday, the phone, the television volume battle at home — because that context determines what the numbers mean.

Video otoscopy shows the state of your ear canals and eardrums. Pure-tone audiometry measures air conduction across 250 Hz to 8 kHz and bone conduction at the key frequencies, which is what separates a mechanical, treatable problem from nerve-related loss. Tympanometry checks middle-ear pressure and eardrum mobility, and speech testing quantifies clarity rather than volume.

Everything is explained on screen before you leave, with your audiogram written up for your GP or ENT consultant if you want it. There is no assumption that a test leads to a sale.

  • Full hour, single clinician
  • Video otoscopy shown to you
  • Air and bone conduction thresholds
  • Tympanometry and speech audiometry
  • Tinnitus assessment where relevant
  • Written audiogram supplied

Initial consultation and full hearing assessment: £150.

Hearing aids

Hearing aids fitted in Earl's Court

Being independent means the clinic can say no to a manufacturer. Scott fits Starkey, Phonak and GN ReSound because each does something genuinely well, and being a small independent means the fitting itself gets the time it needs — usually 60 to 90 minutes.

Real-ear measurement is used at every fitting: a fine probe microphone in the canal shows exactly what the aid is delivering at your eardrum and lets the prescription be matched precisely. Aids fitted without it are set to an average ear, and yours is not average.

You then wear the devices for 30 days in your own life before deciding. Fine-tuning during that window is expected, not an inconvenience, and a year of appointments plus a five-year extended warranty come with premium packages.

  • Independent choice of Starkey, Phonak and GN ReSound
  • Real-ear verified programming
  • Rechargeable and invisible options
  • Bluetooth streaming for calls and TV
  • 30-day trial
  • Aftercare included, not sold separately

Premium pairs: £4,750 (GN ReSound), £5,190 (Starkey), £5,750 (Phonak).

Ear wax removal

Microsuction ear wax removal in Earl's Court

Microsuction is the safest and most controlled way to clear wax. Nothing is flushed into the ear; a fine suction tip removes the wax under magnification while the canal is watched the whole time.

Because we are local, blocked ears can usually be seen quickly — often the same week and sometimes the same day. Appointments last around 30 minutes for both ears and include video otoscopy before and after.

If the ear turns out to be infected rather than blocked, we will tell you and advise the right next step instead of proceeding. That honesty is part of what an independent clinician is for.

  • Microsuction under direct vision
  • No water, no syringing
  • Before and after otoscopy images
  • Safe with grommets or perforations
  • Around 30 minutes for both ears
  • Short-notice appointments for local patients

Microsuction, both ears: £120.

Full details of every appointment type are on our services page, and every fee is published on our prices page.

Getting here from Earl's Court

Five minutes from Earl's Court station

From Earl's Court underground station, walk east along the Earl's Court Road and turn onto Cromwell Road; the Bupa Cromwell Hospital is on the south side at 164–178. It is a five-minute walk and entirely step-free at street level, with reception on the ground floor.

Earl's Court is served by both the District and Piccadilly lines, which puts the clinic within a straightforward journey of Hammersmith, Victoria, South Kensington and Heathrow — useful for patients who travel and want their hearing aids checked between trips.

The area's mix of long-term residents and international visitors means we see a wide range of needs here, from first-time wax removal to second opinions on hearing aids bought abroad. Devices from other clinics can often be reprogrammed rather than replaced, and we will always check that before suggesting anything new.

  • Tube: Earl's Court (District & Piccadilly) — a five-minute walk. West Brompton and Gloucester Road are both under ten minutes on foot.
  • Bus: The 74, 328 and 430 stop on or near Cromwell Road; the C1 links across to Chelsea and Westminster.
  • Parking: On-site paid parking at the hospital and metered bays on Cromwell Road. The Congestion Charge applies on weekdays.
  • Landmarks: Close to Brompton Cemetery, the old Earl's Court exhibition site and the western end of the museum quarter.
Bupa Cromwell Hospital
164–178 Cromwell Road, Kensington, London SW5 0TU

Visit Health
1 Blythe Road, London W14 0HG
Full directions and contact details

Why Earl's Court patients trust Drummond Hearing

Being the local clinic sets a higher bar. Patients here see us in the street, so the standard has to hold up over years, not one appointment.

Independent advice

No manufacturer contracts, no quotas, no incentive to fit anything you do not need.

No sales pressure

Prices are on the website. You get a written quote and as much time as you want to consider it.

Personal recommendations

Your dexterity, ear canal shape, phone, television setup and social life all shape the recommendation.

Modern technology

Real-ear measurement and current-generation AI processors, not last decade's stock.

Premium care

A calm private hospital room, hour-long appointments and one clinician throughout.

Excellent follow-up

Local patients drop in for wax filters, tubing and quick checks — that is included.

More about the clinician who will see you is on the about Scott Drummond page.

Earl's Court FAQ

Earl's Court hearing questions

How much does a hearing test cost in Earl's Court?

£150 for the full 60-minute private assessment, including video otoscopy, pure-tone and speech audiometry, tympanometry and a full explanation of the results.

Can I get ear wax removed today?

Often, yes. Local patients frequently get a same-day or next-day microsuction slot at the Cromwell. Call 020 7139 5186 or WhatsApp 07510 592 108 and we will tell you honestly what is free.

Do I need a GP referral?

No. You can book directly for any appointment type. If your results suggest ENT review is needed, Scott can refer you on quickly.

How far is the clinic from Earl's Court station?

About a five-minute walk east along the Earl's Court Road and onto Cromwell Road. The hospital entrance is at 164–178 Cromwell Road, SW5 0TU.

Which hearing aids do you recommend?

That is decided at the fitting discussion, not before. We fit Starkey, Phonak and GN ReSound: Starkey for invisible styles and on-device AI, Phonak for universal Bluetooth, GN ReSound for natural sound quality.

How long is a hearing aid fitting?

Between 60 and 90 minutes, including real-ear measurement, programming, app setup and practice inserting and charging the devices.

Can hearing loss be treated?

Wax and middle-ear problems are usually treatable and hearing returns. Permanent sensorineural loss is managed rather than cured — but well-fitted aids restore most of what is missed, and early treatment matters for long-term brain health.

Is parking available at the clinic?

Yes, the Bupa Cromwell Hospital has on-site paid parking, with metered street bays nearby. Most SW5 patients walk.

Do you take insured patients?

Yes. Because Scott heads audiology at the hospital, the clinic sees privately insured patients from all the major UK insurers. Send us your policy details and we will advise.

How do I book?

Use the online booking page, call 020 7139 5186, WhatsApp 07510 592 108 or email info@drummondhearing.co.uk.

More answers on our general FAQ · Hearing aids in Kensington · Ear wax removal aftercare · What happens at a hearing test · News & Insights

Nearby areas

We also see patients from these areas near Earl's Court

See every area we cover

Your local hearing clinic in Earl's Court

Five minutes from the station, an hour of an independent audiologist's time, and no obligation to buy anything.